SHIPPING & RETURNS

We do not accept returns on coffee due to its perishable nature; however, we want you to be satisfied with your coffee selection. If you’re not sipping with a smile, please contact us for a replacement bag within 30 days of your order date. Spillmug LLC holds the right to refuse any replacements after this timeframe.

Missing/Damaged Items

Contact us as soon as you notice your shipment is missing. We’ll have a replacement on its way to you in no time. For damaged shipments, let us know within 7 days. We will gladly send a replacement. If possible, please share a photo of the damaged item & package.

If you need to cancel or make a change to your order, please send us an email within 24 hours at info@spillmug.com. Tell us your name, the order number, and the reason for the change. Orders with changes will be completely canceled and refunded, a new order will be placed to resolve the issue.